IF YOU WOULD LIKE TO GET IN TOUCH, PLEASE CONTACT US BY USING ONE OF THE METHODS BELOW
TO MAKE A COMPLAINT
If you are not satisfied with the outcome of your appeal, you may wish to appeal to the independent appeal service (www.theIAS.org) if you have been offered the opportunity by us to do so.
If you wish to make a complaint to Napier Parking Ltd regarding any matter, you must e-mail or write to the address below. We aim to reply within 20 working days from the date that it is received. Please provide as much information in your complaint as possible.
To make a complaint, you will need to write to:
The Complaints Department
Napier Parking Ltd
Once your complaint has been reviewed, we will notify you as to the outcome.
For assistance, please call 01730 828 103. However complaints will only be considered in writing.